Introduction

marquanthelio ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at marquanthelio.com or use our financial education services.

We operate under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to all users of our services, regardless of location, but specific rights may vary based on your jurisdiction.

By using our website and services, you consent to the collection and use of your information as described in this policy. If you disagree with any part of this policy, please do not use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you interact with our services:

• Contact details including name, email address, phone number, and postal address when you inquire about our programs
• Educational background and professional experience when you apply for learning programs
• Payment information when you enroll in paid courses or services
• Communication preferences and feedback you provide through our contact forms
• Content you submit through our educational platform, including assignments and assessments

Information We Collect Automatically

When you visit our website, we automatically collect certain technical information:

• Device information including IP address, browser type, operating system, and device identifiers
• Usage data such as pages visited, time spent on pages, and navigation patterns
• Location information derived from your IP address for regional content customization
• Cookies and similar technologies to enhance your browsing experience

How We Use Your Information

We process your personal information for several legitimate purposes, always ensuring we have a lawful basis under UK data protection law:

• Providing educational services and delivering course content you've enrolled in
• Communicating with you about your inquiries, applications, and program updates
• Processing payments and managing your account with our financial education platform
• Improving our website functionality and user experience based on usage analytics
• Sending relevant educational content and program information you've opted to receive
• Complying with legal obligations and maintaining records as required by UK law
• Protecting against fraud and ensuring the security of our services

We will only use your information for marketing purposes with your explicit consent, which you can withdraw at any time through your account settings or by contacting us directly.

Information Sharing and Disclosure

We respect your privacy and limit sharing of your personal information to specific circumstances:

Service Providers and Partners

We work with trusted third-party providers who help us deliver our services. These include payment processors, email service providers, and educational technology platforms. All service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by law, including responding to legal processes, government requests, or protecting our rights and the safety of our users. We will notify you of such requests where legally permitted.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you via email and website notice before your information becomes subject to a different privacy policy.

Your Rights and Choices

Under UK data protection law, you have several important rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month, though complex requests may take up to three months. There is usually no charge for exercising your rights, but we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of sensitive data both in transit and at rest using industry-standard protocols
• Regular security assessments and penetration testing of our systems
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and confidentiality requirements
• Secure data centers with physical and electronic access controls
• Regular backup procedures and disaster recovery protocols

Despite our security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential. If you suspect any unauthorized access to your account, please contact us immediately.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Student records and course progress are kept for seven years after completion for certification purposes
• Marketing communications data is retained until you unsubscribe or for three years of inactivity
• Payment information is kept for seven years to comply with UK financial regulations
• Website usage data and analytics are typically retained for two years
• Support communications are kept for three years to maintain service quality

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in certain circumstances, subject to our legal and contractual obligations.

International Data Transfers

While we primarily store and process your information within the UK, some of our service providers may transfer data internationally. When this occurs, we ensure appropriate safeguards are in place:

• Transfers to countries with adequacy decisions from the UK government
• Standard contractual clauses approved by UK authorities for other transfers
• Additional security measures where required by the nature of the data
• Regular review of transfer mechanisms to ensure ongoing compliance

We will inform you of any significant changes to our international transfer arrangements and provide additional information upon request.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website usage:

Essential Cookies

These are necessary for the website to function properly and cannot be disabled. They include authentication cookies, security cookies, and basic functionality cookies.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve user experience and content.

Marketing Cookies

With your consent, we use marketing cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality.

Contact Information for Privacy Matters

If you have questions about this privacy policy, wish to exercise your rights, or need to report a privacy concern, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately. You can contact the ICO through their website at ico.org.uk or by phone at 0303 123 1113.

We are committed to working with you to resolve any privacy concerns and will respond to all inquiries promptly and professionally.